Terms & Conditions

Terms and Conditions

1. Introduction

Welcome to Zylaris Consulting.

By accessing our website, client portal, or engaging with our services, you agree to be bound by these Terms & Conditions. Please read them carefully before proceeding. If you do not agree with any part of these terms, you should not use our website or services.

2. Definitions

For clarity, the following definitions apply:

  • “Zylaris Consulting,” “we,” “us,” or “our” refers to Zylaris Consulting and its associated entities.

  • “Client” or “you” refers to any individual or organisation accessing our website, portal, or services.

  • “Services” refers to consulting, strategic advisory, digital, e-commerce, or any other services provided by Zylaris Consulting.

3. Use of Our Services

  • You must be at least 18 years of age to use our services, or have valid consent from a parent or legal guardian.

  • You agree to provide accurate, current, and complete information when submitting enquiries, registering, or engaging with our services.

  • You must not use our website or services for unlawful, misleading, or harmful purposes.

4. Intellectual Property

Unless otherwise stated, all content on this website — including text, visuals, branding, frameworks, methodologies, and materials — is the intellectual property of Zylaris Consulting.

You may not copy, reproduce, distribute, modify, or exploit any material without prior written consent.

5. Privacy & Data Protection

Your privacy matters to us.

Our handling of personal data is governed by our Privacy Policy, which explains how we collect, use, store, and protect your information in accordance with applicable data protection laws.

6. Fees & Payment Terms

  • Fees and payment terms are agreed in advance and documented in proposals, statements of work, or written agreements.

  • Invoices are issued in line with the agreed scope and payment schedule.

  • Payments must be made using the agreed method and within the stated timeframe.

  • Late payments may incur interest, administrative charges, or suspension of services.

7. Limitation of Liability

To the fullest extent permitted by law:

  • Zylaris Consulting shall not be liable for indirect, incidental, or consequential losses, including loss of profit, business interruption, or reputational damage.

  • We are not responsible for delays or failures caused by third-party providers or systems beyond our control.

  • Our total liability for any claim arising from our services is limited to the fees paid for the specific service giving rise to the claim.

8. Termination

  • We reserve the right to suspend or terminate access to our services if these Terms & Conditions are breached.

  • Clients may terminate an engagement by providing 30 days’ written notice, subject to any contractual commitments already in place.

9. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the UK courts.

10. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, legal requirements, or business operations.

Material changes will be communicated where appropriate. Continued use of our website or services constitutes acceptance of the updated terms.

If you have any questions about these Terms & Conditions, please contact us at office@zylarisgroup.com.